Who is Kate?
Meet Kate: our human avatar and the newest member of your benefits team. Kate is your personal guide to help employees navigate the questions that come along with choosing the right benefits.
We get it — yearly benefits selections is one of the most important decisions your employees can make for themselves and their families. We designed Kate to help answer questions that come up along the way, like: “What is an FSA?” or “Where do I go to select a plan?” and “How can I add a dependent to coverage?”
Choosing health care is a personal decision; that’s why we’re proud to offer this new feature. Customer service is personal for us, too. Employers get dedicated account managers. Employees get Kate.
This technology helps users:
- Understand terminology.
- Compare plans.
- Maintain existing coverage.
- Make benefits selections and complete enrollment.
If your question is, “How can my employees get enough information to make the best health care decision during open enrollment,” we have the answer: Kate.
Experience Kate in the video here. If you are interested in learning more about our products and services, visit our Request A Demo page to schedule an appointment with one of our eBenefits representatives.